posted on Sep, 13 2011 @ 08:01 PM
reply to post by Domo1
This isn't a new law he has broken, so before anyone chirps on about the Government trying to stimmy social networking or what have you, bear in mind
it has been a criminal offence since 1984 (Telecoms Act 1984) to use offensive or obscene language even on the phone, let alone the intertron, just
like it is an offence to do the same in a public place.
You may think it is "Big Brother", but put yourself on the other end of such abuse. I myself used to work in a call centre many years ago and this
was one of the first things we learnt. Our customers used to be an irate lot and some would think nothing of swearing, making threats etc. You are
well within your rights to not only hang up the call, but you can take their details and report them for the offence.
And before anyone says "It's just words", we had, on more than one occasion, customers come down to our head office to meet Customer Services
directly and then proceed to assault members of staff or carry out the threats they had mentioned earlier on the phone.
No sympathy for the plank, I am afraid. I actually live in the same town as he does, he looks familiar actually.