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originally posted by: Variable
a reply to: mblahnikluver
Complain to the company. Be a squeaky wheel. Don't use their service any more. Vote with your wallet. Request to talk to an American or at least someone who speaks English natively. This is the power you have... so use it.
originally posted by: mblahnikluver
I hope it does happen! Although many times American companies are the only option for things like phone and internet.
originally posted by: Poppcocked
You look and sound just as funny to them as they do to you.
originally posted by: Biigs
I was a support IT 'guy' for a handful of english customer support techs and they would beat the foriegn outsourced guys hands down - both in technical knowledge and comprehensibility. No question. No doubt.
Its a damned shame good people doing a good job are fired and their jobs sold out to cheap overseas workers.
Everytime i phone anyone for support and get somone who i simply cant understand i keep asking for managers, thats the way to do it - "i demand to speak to your manager" it usually works, but not always any better
Its a bit like having a worker with one arm do a quarter of the work for an eighth of the pay =/