posted on Nov, 1 2012 @ 07:15 PM
reply to post by JohnPhoenix
Nothing surprises me where Wells Fargo is concerned. I bought my current home 1 year ago. Never missed a payment. One day I receive a notice that WFC
has decided that my escrow needs to be increased by $300 a month. I'm thinking WTF?
I called WFC and was told "your property tax must have gone up" I replied "BS! I'm looking at my new tax notice and it went down". The WFC rep
essentially called me a liar and claimed that I had to pay the new amount. Instead I called the local Tax Assessor's Office, turns out some idiot at
WFC had arbitrailly decided that I now owned the two neighboring properties in addition to mine. As a result, WFC not only payed my neighbors property
taxes for the year; but had also billed me for the shortage they had created in my escrow.
When I contacted WFC again once again I was treated like a deadbeat and a liar. This time they also informed me that they would not accept any payment
unless it was for the new amount. I told them to go F@#$ themselves, and that they could try to foreclose the house, I wasn't paying any more than I
Luckily, I stumbled onto a website that informed me to contact my State Attorney General's Office. On the AGs website, was a web form for anyone with
mortgage problems. I filled it out and was contacted in three days. After the AG got involved, WFC had someone contact me who actually cared about
resolving the problem. Within 30 days the matter was resolved and my house payment actually went down as my tax rate had dropped.