posted on Mar, 4 2009 @ 01:03 AM
reply to post by rcwj75
I agree that she took it way to far. I think I have said that several times. I absolutely agree that she could have handled this better, AND I
absolutely agree that it says a lot about her as a person that calling 911 and wasting the time of emergency personnel over McNuggets.
BUT, if she had gone to the manager, and then up the corporate chain, and they refused her money back, then I dont think suing would be frivolous. She
would not get tons of money for it. She would get her money, court costs, and maybe some punitive damages and that would be it.
Even the much touted "suing McDonalds and getting millions for spilled coffee" isnt true. (She is from this state)
Liebeck sought to settle with McDonald's for US $20,000 to cover her medical costs, which were $11,000, but the company offered only $800. When
McDonald's refused to raise its offer, Liebeck retained Texas attorney Reed Morgan. Morgan filed suit in a New Mexico District Court accusing
McDonald's of “gross negligence” for selling coffee that was “unreasonably dangerous” and “defectively manufactured.” McDonald's refused
Morgan's offer to settle for $90,000. Morgan offered to settle for $300,000, and a mediator suggested $225,000 just before trial, but McDonald's
refused these final pre-trial attempts to settle.
She was awarded $2.86 million, but a judge reduced it to $640,000.
But bear in mind what McDonalds says here;
Other documents obtained from McDonald's showed that from 1982 to 1992 the company had received more than 700 reports of people burned by
McDonald's coffee to varying degrees of severity, and had settled claims arising from scalding injuries for more than $500,000. McDonald's
quality control manager, Christopher Appleton, testified that this number of injuries was insufficient to cause the company to evaluate its
In cost accounting, you learn that if it costs more to repair your fleet of airplanes than it costs to settle with the families after a crash, you
dont fix the planes. Unless of course you are ordered to by an agency.
Bottom line, if people make it inexpensive or easy for companies to hurt you, steal from you, and be negligent to you, they will. You have to make it
hurt them to do it or they wont stop.
In this womans case, she handled it all wrong, no question. But you cant just roll over for a company. Thats how they end up rolling over all of us.