posted on Jan, 29 2017 @ 03:18 PM
Hey to All!
My Wife's laptop is giving Her, and Me, problems resetting the password. Such a simple task, and it is not going well, for some reason.
I'm leaning on Microsoft online being the problem...
The LapTop is a Toshiba Satellite C55D-B5308. It is running Win 8, I believe.
We both went through all the steps for resetting the password like, getting the code They send, entering the code, and getting new password boxes to
use, then it accepts the new password, but when going to log in again, it says the password is incorrect! WTF?!?!
We each have gone through the hoops and hurdles 3 times!
Anyone have an idea that will help? I thought of a 3 pound ball peen, but She didn't like that idea...