(CBS News) WASHINGTON - For 31 days now, the Obama administration has been telling us that Americans by the millions are visiting the new health insurance website, despite all its problems.
But no one in the administration has been willing to tell us how many policies have been purchased, and this may be the reason: CBS News has learned enrollments got off to an incredibly slow start.
Early enrollment figures are contained in notes from twice-a-day "war room" meetings convened within the Centers for Medicare and Medicaid Services after the website failed on Oct. 1. They were turned over in response to a document request from the House Oversight Committee.
No wonder this got squashed by the TV station !!
The health care exchanges need to average 39,000 enrollees a day to meet the goal of seven million by March 1. The war room notes give a glimpse into some of the reasons customers had problems:
"Direct enrollment (signing up directly on an insurer's website) is not working for any issuers."
"Experian" credit reporting agency is "creating confusion with credit check information."
"Issuer phone numbers are not appearing correctly on the Pay Now page."
reply to post by xuenchen
No, it doesn't say anything about Experian credit checks. It says the Experian identification issue. The actual document itself doesn't any anything about credit checks.