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Leeland Eisenberg, of Somersworth, N.H., was immediately arrested after exiting the office and told to kneel and then lie on the ground before police placed handcuffs on him. Moments earlier, a young man believed to be the third and final hostage was released.
Police said Eisenberg took hostages at the office on 28 North Main St. Friday afternoon. Foster's Daily Democrat reported that Eisenberg is well known to police in Rochester.
"I am very grateful that this difficult day has ended so well. All of my campaign staff and volunteers are safe," Clinton said from her Washington, D.C., home Friday night. "I was in touch during the day with the families of those who were held hostage, and I commend their extraordinary courage under difficult circumstances. This has been a difficult day for everyone in our campaign."
Originally posted by TheBorg
This event could bolster support to her cause, since some would feel sympathetic towards her for having undergone something so traumatic
Asked what was going on, the woman, who identified herself as "Morgan," repeated that the man there wanted to speak with CNN.
And then he did. "I need help," he said, agitation obvious in his voice. "I tried to get help," he said.
He said he'd been to a local psychiatric hospital but was told he'd have to pay "thousands of dollars" -- money he said he didn't have. The call ended.
He made no threats, spoke of no hostages and made no demands of the network.
A few minutes later, Morgan was on the line again, this time sounding more calm. The CNN staffer on the line asked if she was under duress, but she didn't answer. The staffer asked her to cough if she was under duress. Again no answer. Is he armed? No answer. Can you cough if he is?
"Do you want to talk to him?" Morgan said. And again, the man with the working-class New England accent was on the line.
"This is Lee Eisenberg," he said, adding that he was speaking from New Hampshire.
Eisenberg said he was a mental health patient who had been trying to get help. He'd been unsuccessful, he said, because he didn't have the "thousands of dollars" he was told he'd need.
He tried several mental health facilities, he said, "even called the Department of Health and Human Services." But no one could help him, he said.
Eisenberg was well-spoken, articulate and impassioned about his cause. But as the call continued, he became more agitated.
"I need to speak to Hillary Clinton," he said. "Something's got to change. Ordinary people need help" with their insurance.
Later, he asked, "Can you get me Hillary Clinton?" And finally, he said again he wanted to speak with Clinton.
"I don't want to talk to CNN anymore," he said before hanging up the phone. Police said that no one from the Clinton campaign was involved in the negotiations.
Two hours later, Morgan was back on the phone to CNN, this time calling the network's world headquarters in Atlanta. But after the main operator transferred her call to the CNN newsroom, it was Eisenberg on the line.