reply to post by Uberdavo
If the replies are also nasty then they should be dealt with in the same way. Ditto if the replies are equally OT. If the reply to an OT manages to
get back on
topic, then okay. But if it's also purely OT, it ought to be OTd as well. That's the standard and that's what we try to
Not too long ago I OTd five posts in a single page in one thread (by different members) as they were getting into an OT fest and that was the only way
to stop it. Thankfully they cooled it. The last thing we want is for good members to get themselves post banned because of some stupid argument in the
heat of the moment. But everyone is responsible for their own posts -- regardless of any provocation -- and if people can't cool it and take a step
back then we have to deal with it.
The main issue is this: we are on the biggest site of its kind in the world, with an average of about 6,000 posts per day. 180k posts a month. We have
about 70 staff, but that doesn't mean we're all on here all the time. On average I spend around 8 hours a day on here (sometimes longer) and most of
that time is used in dealing with mod issues. And we're all volunteers. We do this on our own time.
So here's the problem. If we don't get to the serious alerts p.d.q. then things can go downhill very, very fast. Like breeds like. Spiteful, hateful,
racist or plain obscene posts breed more of the same if they're not dealt with asap. So, we have to prioritize. This means that meanwhile, various OT
posts and other lesser infractions can pile up, but as we have to take care of the worst stuff first, a lot of the lesser stuff has to wait til we can
find time to manage it. And it can happen that sometimes, we get a bad time with some trolls who post such grossly offensive material that nothing
else can be looked at until they're shut down.
We have a lot of very young people who visit this site and so you can appreciate why we need to prioritize. It's just a fact of life that when we
quite often only have maybe a dozen staff on hand, we are going to miss some things that are
important, but not as
important as dealing
with the really heavy stuff: the extremely hateful, racist or obscenely abusive comments that would make you see red if they said them to your face,
the grossest images or videos -- some of which would make many people ill to see them and are absolutely not
what you'd want your kids to
happen upon -- and certain other things that are frankly so depraved I'd rather not even detail them here.
We have to deal with the worst almost every day. You read some threads here and there, but staff get alerts from members across every board over the
entire site and those come into the staff threads 24/7. Some of what we have to read and some of the images we have to see, represent the absolute
lowest depths of the human mind.
Not long ago a member posted a video and it was alerted to us. Some of us on staff had to watch it so we'd know if the complaint was genuine. So, I
watched it and even though I'm a former Fire Service volunteer and have seen some pretty horrific things, that video was so depraved it literally
sickened me. We trashed it immediately and I believe the member was severely warned. I only hope that not too many members saw it before it was
removed as it was the stuff of nightmares.
That's part of what we have to deal with.
So, while I fully appreciate your observations, please understand that this
is the trend if there is one to be observed: our duty as members,
first and foremost, is to provide an environment where standards are maintained so that you would not hesistate to suggest this site to those you
know, with the assurance that it would also be okay for younger viewers and not
be one that is "NSFW". And when I say "our duty as members" I
members, not just staff.
We look to you to help us. The OTs and other lesser infractions that sometimes get missed are bothersome and we know that, but priority #1 is and
be to keep this place up to the standards I mentioned and not allow it to become a repository for the gutter-level hatred, filth
and total depravity that is found on so many other places on the World-Wide Web. Our kids, their parents and all members deserve better, so if we have
to spend much of our time providing what they expect and meanwhile some OTs go unactioned, then so be it. We will deal with them as we can, but as we
are all volunteers doing this on our own free time, the worst stuff will always have to take priority.
And that "priority #1" all comes down to mutual respect. If we have that, then all is good. Those who don't care about that probably don't really
belong here. I'm sure that you and all good members wouldn't want it any other way.
edit on 4/11/12 by JustMike because: (no reason given)