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Chat access?

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posted on Dec, 4 2011 @ 11:42 PM
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I've not been able to access it for a few weeks now, can anyone assist me?

Thanks in advance




posted on Dec, 4 2011 @ 11:49 PM
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reply to post by mr-lizard
 


You have a hyphen in your name. Symbols are blocked.



posted on Dec, 4 2011 @ 11:49 PM
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reply to post by mr-lizard
 


I have seen some people mention it has to do with account names that have non-alphanumeric characters in them. I think there's a thread in BB&Q already (or it has been moved).



posted on Dec, 5 2011 @ 12:30 AM
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Originally posted by Agarta
reply to post by mr-lizard
 


You have a hyphen in your name. Symbols are blocked.


You're kidding? This never used to be the case?

Do you know why?



posted on Dec, 5 2011 @ 12:34 AM
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reply to post by mr-lizard
 


Its the way the new chat system works unfortunately. I have other friends/members with the same problem. There have been several requests to have this changed/fixed to no avail thus far. If it is the coding or what that makes is difficult to fix I do not know.



posted on Dec, 5 2011 @ 12:36 AM
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reply to post by Agarta
 


I just contacted a mod after finding the other thread, fingers crossed they may be able to help



posted on Dec, 5 2011 @ 12:39 AM
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reply to post by mr-lizard
 


I hope you find success or at the very least a happy medium



posted on Dec, 5 2011 @ 09:29 AM
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It's an issue the vendor is aware of.

In the interim I've been attempting to work one on one with those affected by it and will be returning your PM shortly.

Thanks!




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