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In a story that should be getting lots of attention, American Banker has released an excellent and disturbing exposé of J.P. Morgan Chase's credit card services division, relying on multiple current and former Chase employees.
Nearly half of the files [Linda's] team sampled were missing proofs of judgment or other essential information, she wrote to colleagues. Even more worrisome, she alleged in her wrongful-termination suit, nearly a quarter of the files misstated how much the borrower owed.
In the "vast majority" of those instances, the actual debt was "lower that what Chase was representing," her suit stated.
Linda subsequently found an enormous range of errors. Some judgments, she told me, were not judgments at all. In some cases, she said, Chase actually owed the customer money.
When she brought these concerns to her superiors, what do you think their response was? They told her and others to shut up and just sell the stuff anyway.
Think of the consequences of this: because Chase was so anxious to make money off this debt sale, countless credit card borrowers would now have collection agents chasing them for money they did not owe. The debt-buyer, too, was victimized by being sold accounts it could not collect on. It is almost impossible to estimate how many man-hours of pointless court proceedings would be lost because of this decision.
Anyway, when Linda refused to go along with the sale, she was fired. This was in November of 2009. She then went through a post-firing odyssey that is an epic tale in itself: her many attempts to get any of the major bank regulators interested in this case were disturbingly fruitless for a long time (although the Office of the Comptroller of the Currency is apparently looking into it now), and she struggled to find work in the industry.
She has been repeatedly harassed and has gone through all sorts of personal hardship as a result of this incident. She filed a whistleblower claim with the SEC as part of the new whistleblower program created by Dodd-Frank, but so far there's been no progress there.
Can somebody please explain to me how none of these sons-of-b#tches have gone to jail for a very long time?
Originally posted by Hessling
Can somebody please explain to me how none of these sons-of-b#tches have gone to jail for a very long time?
Originally posted by lpowell0627
Why do we need to spend money creating laws, processing investigations, adding more regulations, etc.?
Why can't people pay attention to their own finances?
I'm sorry, but if you can't keep track of your own money you deserve whatever comes at you. The only reason Chase and other big banks take advantage of people is because they can.
Can somebody please explain to me how none of these sons-of-b#tches have gone to jail for a very long time?