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(KUTV) For Christmas several years ago, Jen Palmer's husband ordered her a number of trinkets from the website kleargear.com. But for 30 days, Kleargear.com never sent the products so the transaction was automatically cancelled by Paypal, Jen said.
Wanting an explanation, Jen says she tried to call the company but could never reach anyone. So frustrated, she turned to the internet writing a negative review on ripoffreport.com.
That was the end of it, Jen thought, until three years later when Jen's husband got an email from Kleargear.com demanding the post be removed or they would be fined...The clause goes on to say if a consumer violates the contract they will have 72 hours to remove your post or face a $3500 fine.
catfishjoe
Haha!!!! What if the husband lied!!!!!????? I can see it now:
Wife: "honey, did you get me a present?"
Husband: "uhhhhh.....sure. I ordered it online but it never made it."
The husband is a genius.
jssaylor2007
As far as I can remember, the only entities that can legally issue "fines" are government entities. Therefore I would assume this is just a scare-tactic set up by some shady website owners to keep the bad reviews down. I see where they are coming from too, I mean who is going to check out your scam website when google brings up a billion ripoff reviews.
Jen and her husband also disputed the ding with the credit bureaus but because Kleargear.com says the charge is valid the the ding remains. Now as a result, Jen and her husband are amassing rejection letters from lenders as they apply for loan to buy a new car and fix their home's furnace
schadenfreude
That was the end of it, Jen thought, until three years later when Jen's husband got an email from Kleargear.com demanding the post be removed or they would be fined...
DaMod
schadenfreude
That was the end of it, Jen thought, until three years later when Jen's husband got an email from Kleargear.com demanding the post be removed or they would be fined...
SOoooooooooooo... They don't have the power / ability / know how to remove a post from their own website?!?!?!
Couldn't they just.... I dunno... delete it?
I don't get it...
But Jen says she was not always so defiant. After receiving the threat she says she was terrified. She contacted Ripoffreport.com to ask that the post be removed but Ripoffreport.com won't let her without paying $2000 she says.
Mamatus
reply to post by schadenfreude
I would make more money by paying the $300.00 in "advertising" money as I am pretty sure some people live and die by review sites. However if I caved in to blackmail I would not be a man. My ethics don't change because of money though and I make a really fine living despite losing some cash to a poor review by some overweight opportunistic jerk. Can I give up some cash to follow my heart and do the right thing? You bet!