posted on Jun, 25 2012 @ 03:04 PM
As someone who works in the industry, I would like to share a few thoughts on the situation.
Ranting about your job on Facebook to begin with is a big no no. I'm not sure what people are thinking, but Facebook is not your private little area
to share what's on your mind. It is public, and people will see it. Regardless, complaining about a crappy tip is one thing, but to threaten a
guest at any establishment will most likely result in the loss of one's job.
While I prefer not to dine at low end corporate cesspools like Chili's, I do not know the details on how the business operates but I can say safely
that whether the server did a good job or not with her table, she did work her little butt of for that $100+ sale. Considering Chili's is a low end
restaurant and has a great chance of attracting undesirable guests that will stiff you on a tip no matter how big or small the check is, we can never
say for sure if she gave ideal service or not. But places like that force the server to make all their tip money off table turn overs, not quality of
dining experience. So she was probably running around like a mad women with her big sale, plus the 3 to 5 other tables she might have also been
taking care of.
Also, in the United States, servers make an extremely low wage that is rarely ever above $3/hour. They make all their money off tips, that's just
how it is. Other countries pay servers more money and tips are seen as a bonus, but not here in America. If you don't tip, the server basically
doesn't get paid. And working a low end corporate restaurant that caters to undesirables and forces table turn overs, it can be a very frustrating
and low rewarding job experience.
As for the tip itself, yes, the server has to pay taxes on it. Now depending on how the restaurant operates, she might not only had to pay taxes on
that $5, but tip out other employees based off the sale. For example, she might have had to tip out 2% of the sale to the Server Assistant, which
would have been over $2 for the table. Another 1% might go to a food runner which would have been over $1. If there were alcohol sales, she would
also have to tip out the bartender as well which could have been at least $1 if not more. So on that $5 tip our poor server paid taxes on that $5,
tipped out the SA, food runner, and bartender and was left with maybe $0.50 cents from her tip. Add in her $3 hourly wage and she made a total of
$3.50 catering to the table minus whatever the taxes might be. Not worth it at all!
While I agree that she should have been fired for her comments, I also understand her frustrations. She made less that minimum wage for that hour or
so that she waited on the table and had to pay taxes on more money than she actually put in her pocket. She got totally screwed. Whether the
customer, her, or both were at fault, we will never know. But I think her getting fired from Chili's was the best thing that could happen to her.
Now she is forced to find a job that will pay her better.