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I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time.
As we previously noted, this is a time intensive process and we’re working to get them back online quickly. We’ll keep you updated with information as it becomes available. We once again thank you for your patience.
Sony has finally come clean about the "external intrusion" that has caused the company to take down the PlayStation Network service, and the news is almost as bad as it can possibly get. The hackers have all your personal information, although Sony is still unsure about whether your credit card data is safe. Everything else on file when it comes to your account is in the hands of the hackers.
In other words, Sony's security has failed in a spectacular fashion, and we're just now finding out about it. In both practical and PR terms, this is a worst-case scenario.
What did they get?
Here is the data that Sony is sure has been compromised if you have a PlayStation Network Account:
Your address (city, state, and zip)
PSN password and login name
"It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained," Sony announced. While the company claims that there is "no evidence" that credit card information has been compromised, it won't rule out the possibility.
Their advice is to be safe, rather than sorry. "If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained."
Originally posted by mr-lizard
Their advice is to be safe, rather than sorry.
An external intrusion on our system
we decided it was worth the time necessary to provide the system with additional security.