Problem viewing/posting uploaded images from gallery

Originally posted by Klavier
North-eastern europe reporting in.

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Another European casualty??

I wont mention the C word.

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Problem still exists here. All the same ones don't load.

reply to post by Klavier

I don't think ATS can do anything, I think this is related to the connection between ISPs, that's why it only happens (apparently) in Northern Europe.

I'll contact my own isp. See what they have to say.

I tried several free proxies and most did not showed the images.

This Canadian proxy worked.

reply to post by ArMaP

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Still the same problem here too.

I still don't understand why this particularly effects any new
uploaded images, and why the thumbnails are showing
but not the full images?

That Ubint is one nice proxy, its fast.

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Whenever anyone has problems loading the site images and/or videos, the best way to help us resolve the problem is by do a trace route to: files.abovetopsecret.com

All our images, audio, and video files are hosting via a global "Content Delivery Network" and unless we can see the specific problems (via the trace route results), there's no way we can report the issue to our provider.

Thanks.




(Just post the results here, then alert me via U2U)

reply to post by SkepticOverlord


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tracert files.abovetopsecret.com

Tracing route to cdce.ams002.internap.com [69.88.148.130]
over a maximum of 30 hops:

1 1832 ms 12 ms 11 ms xxx.xxx.xxx.nl [xx.xx.xx.xx]
2 12 ms 11 ms 7 ms gv-rc0011-cr102-irb-202.core.as9143.net [213.51.161.129]
3 11 ms 11 ms 11 ms asd-tr0409-cr101-ae8-0.core.as9143.net [213.51.158.26]
4 20 ms 11 ms 11 ms te3-3.mpd01.ams04.atlas.cogentco.com [149.6.128.253]
5 13 ms 11 ms 12 ms te7-2.mpd04.ams03.atlas.cogentco.com [130.117.49.13]
6 10 ms 11 ms 11 ms te2-2.mpd03.ams03.atlas.cogentco.com [130.117.3.62]
7 10 ms 11 ms 11 ms 149.6.129.6
8 11 ms 11 ms 12 ms cdn-gw1.vlan1802.ams002.internap.com [69.88.149.1]
9 12 ms 11 ms 12 ms cdce.ams002.internap.com [69.88.148.130]

Trace complete.

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Originally posted by Sol12
Tracing route to cdce.ams002.internap.com [69.88.148.130]

When everything is functioning normally, the traceroute isn't needed, only when you can't see images or play videos.

Also, the IP address of your DNS server is a huge help for our techs (when you cannot get to the images).

reply to post by SkepticOverlord


here's mine even thought i did send this in u2u

traceroute files.abovetopsecret.com -m 100 traceroute to files.abovetopsecret.com (69.88.148.130), 100 hops max, 60 byte packets
1 dsl-kpobrasgw1-fec0fa00-1.dhcp.inet.fi (84.250.192.1) 7.685 ms 9.441 ms 10.639 ms 2 141.208.151.58 (141.208.151.58) 13.815 ms 16.942 ms 19.977 ms
3 141.208.8.141 (141.208.8.141) 21.564 ms 23.151 ms 25.099 ms
4 hkicore2-e-0-1-0.datanet.tele.fi (141.208.204.189) 29.379 ms 32.152 ms 33.107 ms
5 hkiasbr2-s0-0-0.datanet.tele.fi (141.208.8.14) 33.903 ms 35.746 ms 37.438 ms
6 hls-b4-link.telia.net (213.248.68.209) 44.728 ms 21.198 ms 60.013 ms
7 s-bb1-pos6-2-0.telia.net (213.248.64.101) 24.808 ms 25.872 ms 27.926 ms
8 ffm-bb1-link.telia.net (80.91.248.53) 56.885 ms 57.381 ms 58.593 ms
9 ffm-b10-link.telia.net (80.91.251.122) 58.371 ms ffm-b10-link.telia.net (80.91.251.248) 61.670 ms ffm-b10-link.telia.net (80.91.251.120) 63.795 ms
10 xe-1-3-0.fra60.ip4.tinet.net (77.67.67.193) 63.917 ms xe-0-3-0.fra60.ip4.tinet.net (77.67.72.13) 64.081 ms xe-1-3-0.fra60.ip4.tinet.net (77.67.67.193) 65.128 ms
11 so-0-0-0.ams22.ip4.tinet.net (213.200.82.82) 66.680 ms 68.092 ms 68.885 ms
12 internap-gw.ip4.tinet.net (77.67.64.250) 51.772 ms 51.885 ms 50.678 ms
13 * * *
14 * * *

after hop 12 no more responses.

primary DNS:192.89.123.231
secondary DNS: 193.210.19.190

reply to post by SkepticOverlord


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I'm still having the problem as described,
while using the following dns servers:

212.54.40.25
212.54.35.25

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And if you try using a different DNS server, like OpenDNS?

I think it's worth the try.

ats started again to work for me

Same here, problem solved. I guess it was ATS isp.

Just as a curiosity, does the trace command show the same result?

reply to post by ArMaP


at least for me yes so there is something weird in routing but now i can ping files.abovetopsecret.com

reply to post by ArMaP


7 14 ms 13 ms 14 ms as0-0.bbr1.sto1.se.eunetip.net [213.192.191.210]
8 14 ms 14 ms 13 ms xe-0-1-0-43.stk30.ip4.tinet.net [213.200.72.69]
9 39 ms 40 ms 40 ms so-7-0-0.ams22.ip4.tinet.net [89.149.186.106]
10 40 ms 40 ms 40 ms internap-gw.ip4.tinet.net [77.67.64.250]
11 37 ms 37 ms 37 ms cdce.ams002.internap.com [69.88.148.130]

reply to post by ArMaP


I can also confirm everything is working again.

Different route.

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tracert files.abovetopsecret.com

Tracing route to cdce.lon004.internap.com [77.242.194.130]
over a maximum of 30 hops:

1 1636 ms 7 ms 7 ms xx.xx.xx.xx [xx.xx.xx.xx]
2 8 ms 19 ms 7 ms gv-rc0011-cr102-irb-202.core.as9143.net [xx.xx.xx.xx]
3 11 ms 11 ms 30 ms asd-tr0409-cr101-ae8-0.core.as9143.net [xx.xx.xx.xx]
4 13 ms 11 ms 12 ms te3-3.mpd01.ams04.atlas.cogentco.com [149.6.128.253]
5 12 ms 11 ms 12 ms te4-4.ccr02.ams03.atlas.cogentco.com [130.117.2.65]
6 10 ms 12 ms 12 ms vl3494.mpd03.ams03.atlas.cogentco.com [130.117.48.242]
7 12 ms 11 ms 11 ms te1-2.ccr01.ams05.atlas.cogentco.com [130.117.1.82]
8 13 ms 11 ms 11 ms savvis.ams05.atlas.cogentco.com [130.117.14.202]

9 14 ms 134 ms 14 ms dcr1-so-1-0-0.amsterdamamx.savvis.net [204.70.193.146]
10 22 ms 26 ms 24 ms cr1-pos-0-7-5-0.londonuk1.savvis.net [204.70.192.130]
11 25 ms 27 ms 33 ms bcs1-so-5-0-0.londonlnx.savvis.net [204.70.192.6]
12 27 ms 25 ms 23 ms bcr2-so-0-0-0.Londonlnx.savvis.net [204.70.193.117]
13 28 ms 24 ms 27 ms internap.Londonlnx.savvis.net [206.24.169.186]
14 26 ms 21 ms 26 ms border5.po2-20g-bbnet2.lon.pnap.net [212.118.240.104]
15 25 ms 23 ms 26 ms cdn-gw2.ve10.lon004.internap.com [212.118.243.190]
16 23 ms 31 ms * cdce.lon004.internap.com [77.242.194.130]
17 31 ms 30 ms * cdce.lon004.internap.com [77.242.194.130]
18 29 ms * 29 ms cdce.lon004.internap.com [77.242.194.130]

Trace complete.

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Thanks guys.

Civilization has been re-established.

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[atsimg]http://files.abovetopsecret.com/images/member/586296a0d834.jpg[/atsimg]

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We can all relax now.

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[atsimg]http://files.abovetopsecret.com/images/member/46c0f085233f.jpg[/atsimg]

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