posted on Jan, 14 2019 @ 01:43 AM
I'm a veteran of Windows pain in the glutes. lol
This is what I do in your dire situation.
1) Don't do a malware / virus scan. It's a waste of time.
2) Don't waste time pulling your hair troubleshooting. Problems will return.
I assume you have a Windows 10 installation CD or USB? Insert it and reboot your computer. Install a fresh copy of Windows on a different directory.
Once installed, do a windows update. Windows has its own Anti-Virus program. Make sure to update it. Once done, go to Acer's website and download all
the drivers specific to your laptop model. Once done, install all your programs. You'll be up and running in no time, assuming there are no other
hardware related problems. Don't forget to delete the old Windows directory and most importantly, do a back up.
I'm not sure how you partition your hard drive, but I allocate 120 GB for Windows. I don't save any files on it. C: drive is only exclusive for the OS
and programs. Just in case a disaster strikes, I nuke it. I don't waste time troubleshooting or scanning it. I simply nuke it and recover from backup.
In 15-20 minutes, I'll be up and running. Less time if you have SSD installed.
Just an advice, if you have brand new laptop, make sure to back it up. You don't want to experience days and days of insanity in case something screws
On my set up, I don't bother with 3rd party anti virus/malware programs. Windows defender will do fine.
I hope this helps.