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Absolutely canNOT reset PC or replace my OS. PLEASE HELP.

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posted on Jan, 11 2019 @ 06:36 PM
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a reply to: XxKonspiracyxX

See if this helps.




posted on Jan, 13 2019 @ 08:44 AM
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a reply to: ToxicWasteland44

Sometimes when people say former IT Pro they mean it, I could post my certification list but that wouldn't convince you. You've made up your mind already.

My advice was a long term solution as opposed to immediate help which others covered fairly well before me.



posted on Jan, 13 2019 @ 10:51 AM
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originally posted by: SpartanStoic
My advice was a long term solution as opposed to immediate help which others covered fairly well before me.

I didn't comment at the time, but I see your "solution" as the same when someone complains about having a heart problem and someone suggests they get a new heart.

Abandoning what we are doing and moving to a completely different way of doing things is not, to me, a solution to a specific problem. To me, as a programmer and someone doing IT work for the last 20 years (no certifications, only hands-on experience), if I cannot find the reason for a problem I don't see it as solved, only as circumvented. Also, it's a good way of avoid learning from our experience, if we always did that with our problems we would learn much less about what we do and our surroundings.

But that's more of a philosophical discussion, not for this specific topic.



posted on Jan, 14 2019 @ 01:43 AM
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I'm a veteran of Windows pain in the glutes. lol

This is what I do in your dire situation.

1) Don't do a malware / virus scan. It's a waste of time.
2) Don't waste time pulling your hair troubleshooting. Problems will return.

I assume you have a Windows 10 installation CD or USB? Insert it and reboot your computer. Install a fresh copy of Windows on a different directory. Once installed, do a windows update. Windows has its own Anti-Virus program. Make sure to update it. Once done, go to Acer's website and download all the drivers specific to your laptop model. Once done, install all your programs. You'll be up and running in no time, assuming there are no other hardware related problems. Don't forget to delete the old Windows directory and most importantly, do a back up.

I'm not sure how you partition your hard drive, but I allocate 120 GB for Windows. I don't save any files on it. C: drive is only exclusive for the OS and programs. Just in case a disaster strikes, I nuke it. I don't waste time troubleshooting or scanning it. I simply nuke it and recover from backup. In 15-20 minutes, I'll be up and running. Less time if you have SSD installed.

Just an advice, if you have brand new laptop, make sure to back it up. You don't want to experience days and days of insanity in case something screws up.

On my set up, I don't bother with 3rd party anti virus/malware programs. Windows defender will do fine.

I hope this helps.




 
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