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Addiction recovery during the worst drug epidemic in American history is expected to generate $42 billion in business by 2020. Insurers are required to cover substance abuse treatment under the Affordable Care Act, and some stays can cost up to $60,000 a month, making every patient extremely lucrative. And the majority of addicts or their parents — 61 percent, according to Google’s internal statistics — use the internet to find help.
...and Google responded by stopping all AdWords marketing for addiction treatment, a blanket policy that froze out every treatment center — good and bad.
“I think Google made a mistake,” Camp told The Intercept. “They’re putting rehab centers out of business that are doing good work. And if they come back in a month and say, ‘We figured this out,’ the centers will say, ‘Thanks, but we’re out of business now.’”
That the company took any action at all could be seen as an encouraging sign. But when asked to comment on the fact that their search results send people to the same types of call centers they hoped to shut down with their ad ban, the enthusiasm for action diminishes. First, the Google spokesperson asked for evidence that, in fact, search results were sending folks to call centers. Then, she provided this statement.
We are deeply committed to delivering useful and relevant search results to our users. A site’s ranking on Google Search is determined using hundreds of factors to calculate a page’s relevance to a given query, including things like PageRank, the specific words that appear on websites, the freshness of content, and your region.
In other words, you’re on your own.
originally posted by: denybedoomed
I say "google is god" all the time.
As for the o.p. what does google gain from this? And can they be held liable for withholding possible life saving information.