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not able to log in

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posted on Jun, 3 2011 @ 02:25 PM
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I'm using another computer to make this thread because on my own computer I can't login anymore.

I get an error saying that cookies must be enable.
After checking and double checking: cookies are enabled and I don't know what I can do more then that.
I was able to log in just two hours ago and now suddenly I can't anymore. I never changed anything in my settings and didnt had a windows or explorer update.
I'm using winxp and IE

also, I tried to mail ats about it on two email adresses:
[email protected] and [email protected]
They both came back as undeliverable mail.

then I tried the contact form on the website and I got the same error about the cookies.

anyone knows how I can fix this?



posted on Jun, 3 2011 @ 02:39 PM
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reply to post by GypsK
 


Try clearing your browsers cache and history, restarting your browser and try to log in again.

Also, do you run any personal firewall software? or Anti-spyware software? It could have possibly disabled/prevented cookies from ATS being stored on your PC which would certainly affect functionality.



posted on Jun, 3 2011 @ 02:47 PM
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reply to post by Death_Kron
 


my cache and history are auto cleared every time I close my browser.

I'm checking my comp with malaware bites as we speak, might take a while but I try what you suggested after that.

I only have pop up and ad watch. win firewall is disabled.
On all those ats is marked as a safe site.



posted on Jun, 3 2011 @ 03:05 PM
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I'm back on my own computer...

I had malware called "pop-fun web products".
the page that showed me the cookie error had their logo in the toolbar so it was a site-redirect it seems.

all cleared now and login works fine



posted on Jun, 3 2011 @ 03:17 PM
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reply to post by GypsK
 


Good to hear GypsK


Make sure you run ad/mal-aware scans every week, some craft little bits of code out there.

Glad your sorted.




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