posted on Nov, 17 2013 @ 02:08 PM
Hi , for some reason my iPhone has stopped showing up in iTunes which means i cant sync anything or do backups. This happened a month or so back and i
haven't been able to find a fix. When i plug the iPhone into my main computer i get a window pop up asking me if i want to import pictures from the
iPhone. So a connection is being made its just not recognizing it as an iPhone.
Ive tried uninstalling iTunes and then deleting the preferences ('apple computer folders' ) in app data and roaming data. Ive tried plugging it into
all the different usb ports.
I've got a feeling its a configuration problem as I've installed iTunes on a notebook just to test if it might be the lead or the phone and it
connected up fine. Maybe i need to strip out all the drivers when i uninstall iTunes.
A complete reinstall of the OS is just not an option.
My main computer is :
Windows 7 ultimate 64bit
Intel i7 64bit
ASRock z77 pro3 mobo
Radeon HD 7970
edit on 17-11-2013 by PhoenixOD because: (no reason given)