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Originally posted by Shamatt
Employers have a duty of care to all of their staff. There should be a health and safety procedure in place which alerts the radio operators back at base if an on duty driver does not respond to several jobs for no reason. This could very easily be set up in software. I would expect the cab company does not have such a policy, so they are at fault. Having said that, he had a heart attack. If after 2 or 3 missed fares they had done their job properly and noticed his cab was not moving and alerted the authorities as they should have done, it still seems very unlikely that he would have survived. Of course, this is something we will never know.
I think it is a sad indictment on modern society that a dead body should sit in a cab for 10 hours while passers by..... well.... just passed by. Very sad indeed. My heart goes out to his poor family.