I have a Gateway FX series PC [Vista] that my husband bought me for Christmas about 3 years ago. Bought at Best Buy and yes, I have virus/spyware that
was installed and I have kept renewing. Never a problem until now.
My problem is actually 2 fold:
It first started just before 4th of July W.E. ~~~ I was either on this site or a news site and was trying to watch a video and it said that Adobe
needed to update. No big deal , it does this often. So I let it do its thing and it failed. So I tried again, only for it to fail. Being as we travel
for a living and we were in an RV park where the speed is slow, I figured I'd try later. Come to find out they also installed a security program also,
which I have uninstalled.
Well, every thing was fine when I turned it off. Yes, I go through the proper procedure of disconnecting from internet then going to shut down to turn
However the next day when I turned it on, the dreaded blue screen appeared. I only encountered a problem once before but not from the same reason.
Never had the blue screen. I was able the first time fix it by going to an earlier restore point. And poof, it was fixed.
But now, it has no previous restore points. One minute there's nothing listed then the next, it says "back up location is not available".
Which leads me to part 2 of my dilemma. And please, no lectures on this part. I have learned my lesson about RC a.k.a. Registry Cleaners. [boo,
Okay... I found out that when adobe tried to update, there was a problem with the download. So I searched the web and purchased this so-called
registry cleaner. Remember, no lectures please. Any how, I let it scan and do its thing...twice, not realizing the potential problems that were about
Now my System Restore points say location not available.
Also, my game folder, along with a few others, now have this message when I click onto it:
" This file does not have a program association with it for performing the action. Create an association in the set association control
Okay......WTH does that mean????? I only know the basics of computers, nothing serious. Never had a problem that I couldn't figure out before but
I've searched the internet for a solution but to no avail.
I have since then e-mailed the company with which I bought it from and very little help was received. I don't even think they read my complaint. I
told them I had Vista and the problems I was having only for them to say, and I love this part, " go to the backup/restore on the managing page for
the RC and go to the earliest restore point". Well, I would have except for one thing..... it says NOT compatible with Vista/Windows 7. Do these so
called techs know their own products????? Evidently not.....
I have since then asked for a refund fund, being as I was not aware of compatibility issues, only for them to tell me to scan again, it will help my
I replied nooooo way.... my computer is worse now because of it. I'm afraid of scanning it again.
Any how, long story short, does any one have any ideas on what to do?
1) How do I fix my System Restore
......oh yeah, I have 60% free space on C drive. For the D drive, it shows 0 bytes used/free. And an "UNKNOWN" location.
2) What does it mean by create an association in the Set Association control panel?
Any help would be greatly appreciated. Only one thing, layman's term please. I'm no computer techie so I'm not familiar with the jargon.
Frustrated and irked big time.....
And I'm still at a location where the internet speed is terrible, so I may not get to reply accordingly.
Thanks for any ideas.......
And I know, never use RC. Lesson learned, trust me.
edit on 16-7-2012 by snarky412 because: (no reason given)