posted on Jun, 22 2012 @ 12:30 PM
reply to post by michael1983l
I've been following this story today, and there is definitely something extremely suspicious about this "glitch".
When I worked in security we worked with a small London bank who had a back-up facility in our town. This was monitored 24/7, maintained and kept live
as a continuation of business plan.
Their entire systems were mirrored to this empty office, and if something happened in London they would transfer core staff to this call center and
continue as they were.
I cannot believe that a global brand like this would not have a back-up system able to take over complete functionality in the event of a problem. It
is ludicrous to believe that they wouldn't be able to continue as they were.
Either way, this is a wake-up call to those who bank with them. They have either done something incredibly stupid or they are lying about the problem.
Either does not bode well for their brand or the trust people have in it.
If I were banking with them I would be shutting down my account and moving my services to another bank ASAP. I hope their customers feel the same and
actually act on this when they are able to. No one should be banking with a company that isn't able to provide continuation of basic services in a
crisis, and no one should be banking with a brand behaving as suspiciously as this.