edited the posting to say, while there is concern for protecting mentally ill people from possible bad advice, it is not another persons right to
further expose them without consent first.
If someone feels like they aren't being heard it could possibly be due to the person speaking what they believe to be facts when in reality it's
merely the opinion of the poster.
This "fact" being expressed can cause the poster to be ignored by others, that could very well hinder an OP from hearing what could be sound
The "listen to me" "they're wrong" type of approach is about control and about the poster when it should be about the author of the thread.
Some people insist on being heard because they are in fear for another's well being but taking control over another person will always result in
failure. (Exceptions being family members and only in extreme cases or through the courts, leo, ect)
I feel in many cases it's better to ask questions and allow the person to talk it out, gaining information and a greater understanding of what the
person is asking for.
I for one struggle in communication; expressing my thoughts but not with great clarity.
If someone is in crisis, or they might soon be in a crisis, the approach is first to be quiet, allowing the other person to know they have your
attention, not the other way around. Ask questions and also repeat their words so there are no misunderstandings. This gains their trust and allows
you to be heard, allowing the opportunity for your sound advice and good intentions to truly help the person.
Telling someone off the bat that what they believe in is not real will destroy good advice, trust, and communication.
We all have had control issues, no matter how good our intentions :bnghd:
[edit on 19-7-2010 by sweetliberty]