posted on Mar, 2 2005 @ 10:00 PM
I was going to bite my tongue and not respond to this. But then I figured I should say something, because it is a lot of freaking money to be forking
Two years ago I built an Alienware system. I was stoked. Then came the wait. Then came more waiting. Then came the blow offs. No one was anyhelp.
All calls were sent out of the U.S. which isn't a problem in it self but when the person on the other end of the phone can't barely speak English
it is very frustrating.
After a month of waiting I decided to cancel my order. Hell, I will just build my system like I always did before, on my own. The very next day my
order status jumped from step 2 to step 9 or something...which basically meant it was ready to be shipped. I was pissed. I had to call again and
wait and then they assured me the order was cancelled. Well I kept checking because of the lies they had already told me. Guess what? Then sent the
freaking computer out!! I had to then call FedEx to try and stop the package. They were more helpful than Alienware ever was. To cut this part
short, the computer was basically on a truck on its way to my house before it was stopped. Mind you, this computer was cancelled BEFORE
even supposed to be built. Never once did Alienware apologize for anything. I still have all my emails just incase, because 1 month later they were
still trying to bill me for a computer I did not have nor want. I had to fix that as well.
Alienware is junk. Period. Sure there are a few people who have great systems, and got lucky. Sure they get great reviews, but then again, I am
sure they make sure to send the magazines the best possible systems.
You asked for input, I am giving it. It is your money after all. But I would do a bit more research. Just Google this line: Beware of Alienware
and see what you get.
Just trying to help. There are way better systems out there than Alienware anyway:
Or build your own.
*Thanks dlm, I thought I would be the only one saying Alienware sucks*
[edit on 3/2/2005 by bobafett1972]