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originally posted by: wtbengineer
a reply to: Ultralight
I just know I'll never go to Staples again for maintenance on the machine I bought from them. They held all my data hostage when I took it in for a virus and charged me for storing it and reloading it later. First they said that they didn't even know if the data was still in existence since they normally just wipe the hard drive clean. It was miraculously still there for a 75 dollar fee... Funny, I later asked the IT guys at my agency about the problem I was having and they said there was no reason for them to wipe the hard drive and they thought someone should prosecute these guys for this kind of practice.