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Updated Oct. 20, 2013 4:38 p.m. ET
Level 3 Communications Inc. said it fixed an Internet-service outage that left users from Brooklyn to Philadelphia with slow to nonexistent service for nearly 24 hours Saturday after equipment at a New York-area network hub broke down.
A spokesman for the Internet-service provider said Sunday that technicians worked quickly to resolve the outage, which cascaded down to customers using Cablevision Systems Corp.'s CVC -0.45% Optimum service and Time Warner Cable Inc., TWC -0.36% among others.
"Maintaining a high-performing, efficient network for customers is our top priority," Level 3 spokesman Jon Paul McLeary said. The outage started after a heavily trafficked fiber-optic switch failed, according to several customers informed of the problem.