It looks like you're using an Ad Blocker.
Please white-list or disable AboveTopSecret.com in your ad-blocking tool.
Thank you.
Some features of ATS will be disabled while you continue to use an ad-blocker.
Originally posted by FissionSurplus
Yes, customer service is part of what I pay for when I patronize a restaurant or a store. If they're jerks, it ruins my experience, and I feel that I just paid a whole bunch of money to be waited on by a jerk.
Thankfully, out here in west Texas, is it exceptionally rare to run into a rude person who waits on you. This is a very friendly part of the US, and open, friendly service is definitely the rule.
However, when I lived in large cities, and particularly in areas like California, Arizona, and Colorado, I have experienced some seriously rude servers and clerks. I never go back...I vote with my wallet, and occasionally, I have let the management know why I never will return.
I understand that working with the public can be a pain, and I did social service for years, so I know that there can be people who are very difficult to please, but each customer or client is new and deserves politeness and respect until they prove that they do not deserve it.
Originally posted by mblahnikluver
I am also very outgoing and that always helped me with understanding what people wanted, even the grumpy ones!
Originally posted by SolarE-Souljah
Originally posted by mblahnikluver
I am also very outgoing and that always helped me with understanding what people wanted, even the grumpy ones!
It makes my day when I can make a grumpy customer has some semblance of happiness by the end of the call!
Those are definitely the challenging ones. But I accept the challenge and try my best.
Although, there are some customers that will simply not be pleased by any means. That sucks.
I vote with my wallet, and occasionally, I have let the management know why I never will return.
I understand that working with the public can be a pain, and I did social service for years, so I know that there can be people who are very difficult to please, but each customer or client is new and deserves politeness and respect until they prove that they do not deserve it.
Now if we are talking Walmart cashiers for example....around here where I live...THEY are horrible! They never say hi, or look you in the eye...they look broken inside and I feel sorry for them. I try to never go there anymore its just so bad.