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Sun Chips Bag to Lose Its Crunch
Frito-Lay, the snack giant owned by PepsiCo Inc., says it is pulling most of the biodegradable packaging it uses for its Sun Chips snacks, following an outcry from consumers who complained the new bags were too noisy.
Touted by Frito-Lay as 100% compostable, the packaging, made from biodegradable plant material, began hitting store shelves in January. Sales of the multigrain snack have since tumbled.
Frito-Lay is returning to its old, nondegradable packaging, for five of the six Sun Chips flavors. It will continue to use the noisy packaging for its Sun Chips Original brand. It has been working on trying to find a quieter version of the packaging since it first introduced the new bags - a process that is continuing.
"We chose to respond to the consumer feedback but still want to show that we are committed" to compostable packaging, says Chris Kuechenmeister, a spokesman for Frito-Lay.
Consumers have posted videos on the Web poking fun at the new bags and lodged fierce complaints on social-networking sites. Since January, year-on-year sales of Sun Chips have decreased each month.
Frito-Lay hopes new SunChips bag quiets critics
The company introduced a biodegradable bag for the snacks in April of 2009 with a big marketing effort to play up its environmentally friendly nature as it was made from plants and not plastic and could break down in compost.
However, customers complained the bag was too loud. The stiffer material made it give off noise of that, measured in decibels, is about as loud as a busy city street. The criticism grew so deafening that the company switched back to its original bag for most flavors in October.
The company found that if it used a different adhesive to put together the two layers of a bag — one which protects the food on the inside and one which carries the logo and labels on the outside — it created a sort of noise barrier.
Rodgers said engineers looked at dozens of possible options. He admitted that he was initially suspect of the theory that the razor-thin layer of adhesive would solve such a big problem. But engineers found that a more rubber-like adhesive really did absorb some of the sound.
The company's first design gave off noise that registered at roughly 80 to 85 decibels. The new design dampens the noise to around 70 decibels, on par with its original packaging and most other chip bags.
Originally posted by FortAnthem
Talk to those tree hugging Dirt Firsters and they will tell you that there is no price too high to pay for saving the planet; Skyrocketing energy prices, they're cool with that, raising disease rates to eliminate pesticides, way OK dude but, when their bag of chips crinkles too much, well, that's another story...