posted on Feb, 15 2022 @ 03:19 AM
Has anyone notice how impossible it is today to contact a live human if you have a complaint or real question that only a custom service
representative can handle?
Doesn’t it seem that ever since the ‘COVID LOCKDOWNS corporations have cut human staffing and organize their service side of the businesses
to be fully automated. Consumers have NO Real access, or means to contact anyone to complain to. Some have 24/7 chat available, but it only
takes a few seconds before you realize that you are not talking to a person. Today many companies provide a “communication center” where you can
contact a representative BUT they limit how much you can type and provide you no record of your message in the event you need to get legal help to
remedy an issue. Its all being handled through their corporate server which they control. You can’t even leave a review for a business or
preschool for example because the preschool owns the site and they do not want your negative feedback. Except for AMAZON, but even AMAZON makes it
impossible to complain or get assistance from to a real person. If it’s not an automated response they want nothing to do with it.
Schools, Businesses, Signing Services, Networks , Doctors, Dentists, Auto Repair Shops, Insurance companies, the DMV nobody cares about custom
complaints or issues! No body is tending to custom service. I’ve noticed several sites that once had staff or department email addresses listed
-now all gone. Some provide an 800 number but when called-they are all automated too. Rarely do you ever connect to a live person. Does this bother
anyone? Are alarm bells going off in your head? Under the guise of “ covid corporate American has replaced staff with automation and given the
middle finger to its customers.