posted on Nov, 22 2010 @ 09:41 AM
At least it isn't as bad as phone customer service...
You spend 15 min entering your account number, phone number, date of birth, who knows what else....and then, when you finally get a person on the
line, it's like none of the crap you entered matters, as they say, "Can I please have your account number?"
Are you kidding me? Why the heck did I just enter all that info, if you can't even see it on your screen? WTF is the purpose of it?