ATS POP3 Account Login Problems

Does anyone else have an abovetopsecret.com POP3 account? Have you been having login problems for the past week or two? Well, I cannot log into my account. I'm told my username or password isn't valid. That cannot be. They're the same they've always been. I've e-mailed Simon twice now asking about the problem, but have heard nothing back from him. Simon, might you be here? Could you please advise?

ATS has moved to a new server, and all the old e-mail accounts as well. However, it's impossible to move existing passwords due to the differences in the two servers.

Your new password was e-mailed to you about three weeks ago in anticipation of the new server change. The e-mail also included the log-in changes which are:

Login Name: "[email protected]"
Password: ##yourpassword##

Send me a U2U if you're still having trouble.

William, thanks for the quick reply. I never received the new account information. It was likely a false positive due to spam filtering. As for a U2U, I seem unable to send whatever that's supposed to be. I click. Nothing happens except for the same page I'm viewing opening again in a new window.

You must have an aggressive pop-up blocker on your system preventing the use of the U2U feature.

Send me an e-mail: [email protected] and I'll send you the new password.

...for some reason the same thing happens when I disable it. FWIW, I've not had the problem elsewhere. And, pointing to the U2U link at the bottom of your posting reveals: "Shortcut to post.php?tid=917#." That doesn't seem to be calling for a pop-up. But thank you, I'll e-mail you immediately.

What browser are you using? So far, you're the only user I know of who has this complaint.

I already sent the information to the hotmail account you used to register for ATS. Let me know if everything works okay.

Internet Explorer (version 6.0.2800.1106). Also, everything is [theoretically] fully updated on my system. And I may have gotten it wrong before, but now I see, "Shortcut to viewthread.php?tid=9171&pid=83573#," when I point to the U2U icon at the bottom of your posting.

Thank you!

Moments later...but this is weird--I receive notifications about replies to these postings, but the e-mail you sent with the password has apparently slipped into another void. Could you please send it to the other addresses I provided in my e-mail? It should show up somewhere.

What happens when you click on "U2U" in the top menu bar on the site.

You are seeing the correct link in the U2U button.

...the new password has been received and my login problems are resolved.

When I click on the U2U link at the top of the page, the same thing happens as before--the page I'm currently viewing merely duplicates itself in a new window.