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It has been a long journey since that horrifying day on Feb. 16, 2009. Nash had come to visit her friend, Sandra Herold, to help with her pet chimp, Travis. Travis was something of a local celebrity in their hometown of Stamford, Conn. He had appeared in commercials for Old Navy and Coca-Cola, been a guest on Maury Povich’s talk show, and was a familiar sight around town, riding in a car with his owners. But the chimp could also be aggressive, and Nash said she often felt uncomfortable around her friend's large, powerful "pet" before the attack. Nash had just gotten out of her car when Travis spotted her, went berserk and attacked. A terrified Herold dialed 911 and Nash was rushed to the hospital where doctors managed to save her life, but not her face or her hands. Nash was so terribly mauled that the policeman who responded to the call at first didn’t recognize Nash as human, and then, when he got closer, couldn’t tell if she was male or female.
Nash got her new face in a groundbreaking, 20-hour triple transplant surgery. Doctors replaced not only her face, but also the two hands ripped off in the horrific attack. The face thrived. Unfortunately there were problems with the hands. Because Nash developed pneumonia shortly after the transplant, her circulation was compromised and the hands began to deteriorate and doctors decided to remove them.