Forgive me mods if this is not the right place. Please feel free to move.
I know better than to label an entire nation because of the actions of a few individuals, but I am in desperate need of advice. My wife and I have
been working 100 hours a day trying to get a technology better introduced to the US that China has basically monopolized for decades. Called
electroluminescent lighting (EL), it is beautiful and probably the most energy efficient lighting and ambient decoration in the world. The short story
is that when it came down to pulling everything together, we made the decision to put all our apples, oranges, and money into the same basket. Not
that we had much of a choice, we really didn't. So we not only spent all we had left in the savings account, but we borrowed money to contract a
factory in China to produce some proprietary and original materials for us. After weeks and weeks of sweating, the shipment arrived only hours before
we had to hit the road to the UFO Festival in Roswell where we hoped to sell enough to jump start the business.
The products we received were of such horrendous quality that less than 5% of over 1,100 total items were usable. If we had sold all of the 5%, we
would have still lost three times our investment. Nothing was up to specs, not a single piece matched our designs as presented, none worked for more
than a few minutes, and the only thing we could do was basically remake all of it using the components. Once completed, we now have a superior
product, but the cost is so high we cannot possibly charge enough to recoup anything close to our investment. We are trying to put together a
Clearance link (www.wyldlites.com...
), but I cannot afford the e-commerce assistance I need to finish that.
So, we talked to the pre-paid legal folks who basically told us to get lost. We were forced to pay cash by Western Union, who was the only payer
source the manufacturer would accept so there is no credit card assistance coming, and the factory refuses to respond in any way whatsoever.
Add to this the fact that the officials at the Roswell Festival misrepresented their efforts (we took lots of pictures to prove this assertion), lied
to us, tried to blame us for their errors, and caused every vendor we visited with to lose money as well and the situation becomes almost unbearable.
My wife has lapsed into such a deep depression she rarely leaves bed, much less the house. My 11 year old son continues his unconditional belief that
we are perfect parents and is oblivious to the severity of the problem, but I am spiraling into a psychological abyss as well. If we had more options
and chose the incorrect path, we could at least look back and say "What if?" If it had happened in the US, we would have considerably more legal
recourse. The list of alternative outcomes may be endless, but we made the best decision we could at the time and honestly can't see anything we
would change given the information we were working with.
Can anyone tell me if there is a legal course of action that we could explore that doesn't cost even more money we no longer have? Is anyone aware of
process and procedure with the Chinese consulate's office? So far, they won't take or return calls. I thought China was interested in trade talks
and trying to improve their long-term standing with foreign businesses. What we lost was thousands, not hundreds of thousands, so we cannot garner any
support or interest in the Chinese government. I cannot get anyone to understand that regardless how little or how much the amount we lost totaled, it
was more than MY FAMILY could afford. If we were General Motors or someone with that type of portfolio, I am certain they would be at our door
Finally, it would be a terrible shame if we were denied the opportunity to produce this beautiful, incredibly energy efficient product because of
circumstances so far removed from our ability to address. We very sincerely were and are proud to have perfected a means improving EL enough to be
successful in the US, but do we really have to go down in flames instead? I am dedicated to my family, but moral and honest which actually is only
another weapon to be used against us. I will not and cannot cross ethical lines, so constructive input and advice is needed and would be greatly
Meanwhile, be careful what you buy from China, do not introduce new, energy saving ideas, and consider strongly whether or not you should support the
greediness in Roswell Thank you for your time.