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* DSB denies run on the bank * Foundation head called for people to pull their funds * Bank website down due to hacker attack (Adds DNB comment) AMSTERDAM, Oct 1 (Reuters) - Dutch bank DSB dismissed calls from a mortgage foundation on Thursday for customers to withdraw their money and denied there was a run on the bank. "There are no mass numbers of people taking away their money," DSB spokesman Klaas Wilting said following remarks by Pieter Lakeman, chairman of the Stichting Hypotheekleed, in a national television interview. Wilting said the bank was seeing a "bit higher" level of withdrawals than usual, but added it was not uncommon for DSB to have days when withdrawals outnumbered deposits. "We are not worried," Wilting said.
Clients of DSB Bank continued to have difficulty in accessing their accounts online on Friday report various media.
The bank is still officially blaming hackers for the problems but a bank employee told ANP press service on Friday morning that the website had crashed because too many clients were trying to move their money, reports the NRC.
Financial services watchdog AFM which has already fined DSB and is keeping a careful eye on the bank, declined to comment on whether it is investigating the possibility that the bank intentionally limited access to its website on Thursday to prevent a bank run, says the Volkskrant.
The bank told the paper it has opened a telephone number through which customers can transfer money and that the situation is calm following the withdrawal of around €60m, or one percent of clients’ total savings, on Thursday.
Independent DSB bank, under fire for overselling mortgages and charging too-high fees, has finally reached a compensation deal with one group respresenting unhappy customers, according to media reports on Friday.
The agreement with customer group Steunfonds Probleemhypotheken should have been signed on Monday, but the bank pulled out at the last minute.
The deal covers DSB customers whose mortgages are too high compared with their income or the value of their home. Exact details of the compensation package remained unclear on Friday morning but according to the Telegraaf, customer with excessive mortgage-related insurance polices will be able to cancel them.
AMSTERDAM -- The Dutch central bank shuttered DSB Bank NV, a struggling consumer and mortgage lender, after a run by depositors that followed a call from a consumer group to pull money out of the controversial institution.
The government said it would begin an investigation into what happened at the bank, a privately owned institution with reported assets of some €8 billion ($11.77 billion).
The central bank won an emergency court order Monday morning that put DSB into the hands of administrators. It described DSB's solvency as being "under serious pressure." Nout Wellink, the central bank president, told reporters that €600 million, or 17% of DSB Bank's total deposits, had been withdrawn since Oct. 1.
DSB Bank depositors are unable to access all their cash but can withdraw €250 a day on debit cards for the next three days. While DSB Bank cash machines have been frozen, clients can use their cards to take cash via other banks. The central bank said DSB Bank clients can open accounts with other banks without going through the usual weeks-long application process. Under the Dutch deposit-guarantee system, accounts of up to €100,000 are guaranteed by DNB through a plan funded jointly by the Dutch banks.