Here's a fun one for you.
I used to have a business account at TCF as they had great hours and I didn't need to cut into my work day to deposit checks.
In any case, I do all of my banking on line and used my TCF online account to check and see when withdrawls and deposits had cleared. Based on when
the online banking said checks had cleared, I would use the money to purchase material for jobs.
Well one day, I received (4) $35.00 overdraft fees so I checked my online account which stated that my deposits had "POSTED" prior to the issuance
of the over drafts. In other words I should never had received an over draft fee.
So I went into TCF (Totally Corrupt Federation) with a copy of my online account statement PROVING that I had cleared money in the account PRIOR to
the issuance of the overdraft fee's.
I explained to a teller that they had made a mistake and I wanted the overdrafts removed. The teller actually told me that just because my online
statement said the deposit had cleared, didn't mean it actually cleared ????? WHAT? So then I asked how I'd know when withdrawls had cleared since
they also say, "posted". The tellers response was that when a withdrawl says "POSTED" it means it has been removed from the account. I then
asked why they can't do the same thing with the deposits and was told that was not their policy.
So they actually had the nerve to tell me that they have 2 different definitions for the word "POSTED".
I then asked how I could find out when my deposits were cleared. I was told that local checks would TYPICALLY clear in 3 days and out of state checks
would TYPICALLY clear in 5 days.
I then asked how I can find out FOR SURE when they were cleared. I was told the only way I could find out is if I came into the bank and asked in
person. WHAT? ??? ? ???
I asked to speak with the bank manager and asked if this stupid policy was actually real and it was confirmed. Then the manager asked how I planned
on paying for the over drafts. I explained that I could give them $1.40 cents and said that I have 2 different definitions of decimals just like they
have 2 different definitions of the word "POSTED". In short, I explained that their policy was deceptive and I questioned it's legality as it was
specifically designed to create over drafts. I then told them to close out my account and give me all my money and I will not under any circumstances
pay their extortion fee's.
I got pretty loud and even threatened to call a local tv station if I didn't receive all of my money in 5 minutes. They dropped the fake over
drafts, closed out my account and gave me every cent in about 5 minutes
I will never bank at TCF again.