posted on Dec, 3 2008 @ 08:04 AM
"How do you expect to run an entire car-wash alone, especially if you have other jobs as well?"
"Do you seriously think customers will drop by 80%? I think a 10% drop is more realistic."
"I don't get it. You are 100% absolutely correct.....You don't get it."
those fortunate enough to avert this reality can never really get it. for what it's worth, you are far from alone.
in the collision repair industry you need about an 80%-20% insurance claim/customer pay flow of work. unfortunately, this puts you at the mercy of
insurance companies who illegally steer customers away from you and their reluctance to pay fair wages and material costs. reputable shops use quality
paint materials, skilled technicians and expensive equipment technologies that are necessary for returning the modern automobile to it's pre-damaged
state. these are crucial factors in an ever evolving automobile design technology that generate high costs that big insurance cos. will not reimburse.
combine that with years of suppressed labor rates, chinese parts, skyrocketing criminal utility costs, advanced technologies, constant and expensive
certification testing, unethical relations with estimating software cos. studying repair hour data for estimating software, outright blackballing of
repair shops that wont compromise their customers safety and investment and now the economy.
long fought battles between the tiny non union auto repair industry vs insurance giants that bribe judges and lobby washington are impossible to win.
now it's becoming hopeless with steering abuses and collusion. they are very close to being allowed to own the repair shop they are paying to repair
the claims. this is happening, with little to no success, in michigan by Allstate Ins. and their ownership interests in Sterling Auto Body. Allstate
is literally steering all of their claims to this incapable repair franchise that cannot do the work that is literally piling up causing their
customers to pursue capable coverage elsewhere. right now all insurance cos. operate their "preferred repair facility programs" which are the lowest
quality and competency shops they can find to dictate their demands to. these shops are given most all of the work. they do this by
threatening/scaring/steering their customers with high priced lawyer verbiage that violates the laws that represent the only few victories we have
ever won over them.
sorry for hi-jacking your thread. really just wanted to say that losing 80% of your business can happen easily and from anywhere! happened to me last
year from corporate greed. i too have been a 1 man show, but have to come to terms with my loss.
i'm in the early stages of shutting down my collision/custom paint shop in Detroit after 21 years. unfortunately, it also so happens that i was
unable to obviate this predicament with my home of 20 yrs as well. my home foreclosure was not due to sub-prime lending, which i abhor more than i
pity these dimwits. mine was more of a swindle. while i did fall behind, i never imagined my lender would repudiate it like they did. i wont get into
it now, but i will say it was fraud.
cash flow challenges in small business can be devastating in a short amount of time. i had not a single unhappy customer, lawsuit, nor a negative BBB
complaint in 21yrs. in a very competitive business. just lots of happy customers and built tons of cool hot rods. voted #2 auto repair & #1 custom
paint shop in metro Detroit in a consumer vote for the best channel 4 news "Click on Detroit" best business contest in 2007. known for being up
front and honest to clients and more than fair and generous to staff.
i'm still proud of all of it and wont regret. but i just cant help the sickening feeling in my gut. corporate greed has devastated my life and taken
everything i've accomplished. i was forced off the road. i feel shame. this is destroying the life on earth that should be happening right now and
must be stopped at all costs. seriously!