a reply to:
chris_stibrany
I will try to do one reply for both of yours.
Delegating work away and then reaping the fruits, that's brazen. In such situations, like during a meeting and I recall a workmates idea that would
really work (but must be very sure), I would search for the eye contact and if that does not happen, I would say like " I remember an idea Bernard
brought up about XYZ, maybe that could work" And then let Bernard decide to pick up the rope or not. That was for me the best way being productive
with other's ideas that they do not remember or connect the dots in the moment.
Also admitting mistakes with a straight face and then instead of searching for an excuse, look for the reason, is something not many can do.
About the funds, yes that is probably the main reason for the dragging out processes. Does not help me though and not my customers. It wasn't like
that with many companies before the lockdowns and "home office". After almost the whole year having my shop closed I had a lot of fear to not be able
to stay afloat.
And I do not want to come over like bragging but is only my impression, I wonder how other companies operate, really. The second day I had my shop
open people literally stormed my shop, half the parking lot was blocked for new projects. Wanted to order fourtyfive sets of different tires, half a
dozen sets of rims and thirteen suspension sets, called like usual. Their reaction was if I joked them or pranking them. I was put on hold and then
flew out of the holding line.
Called again and repeated it, until I got someone I was familiar with to finally put down the order. Then I asked when I can expect the delivery
(everything was in stock except a few minor things) and the answer was next year. I then asked if I should come myself with a rental truck (really)
and pick up the stuff and that was when I learned that it's hard to find people that will drive for them.
So I have to, currently at it, organize the transport myself because it seems like it's just too much to ask for. IDK and it's also what my customers
tell me, who had to go somewhere else while I was sick the whole year. They all complain about the things we do here, nothing goes forward and if it's
half assed.
Last week I fixed # others did to their customers that is almost criminal in terms of road safety. Almost get nightmares when I think about my
customers driving around with wrong torque settings on the suspensions, it's frustrating currently and not fun working like that.
But it puts smiles on customers because it's like a stone comes off their heart. Where's the pride in work, looks like I could expand but who to trust
and employ? I really have no idea other than doing it all myself. It's frustrating.