posted on Jan, 5 2021 @ 09:57 PM
I know I haven't posted anything in a long time but I got bored one day and watched a few things on youtube. So, after seeing some DoorDash
complaints in the news and watching some of those videos. Like where the lady flips out on a CVS manager for cancelling the order. Or even the newest
( though oldest) one where the lady takes the guys food over traveling 12 miles in 40 minutes and wanted more than an 8 dollar tip. I figured I'd
talk about it from a person who Dashes and a person who even orders the food.
First we'll tackle the order being made, there are three types now. One that is already paid for and you just need to go pick it up and take it to
the customer. Then there is ones that you have to either place and pay for the order ( you get a card from doordash so you don't use your own money)
or just have to pay with said card. And now in certain locations the third one is you go to cvs, walgreens and those neighborhood walmarts to pick up
items for the customer.
Now onto the next phase, when the dasher is notified, you'll see how much you'll get for the trip can be anywhere from 1.50 to the most I've
had 25.00. It doesn't break it down into how much doordash gives you and how much is the tip you just see the pay. In fact you can't see the break
down of what was what unless you call customer support, which is a real hassle or after completion. It will also show you where the pick up and drop
off is, and how many miles it is. So the lady freaking out about that knew when she accepted. My only complaint with this side of things is it doesnt
tell you what the items are until after you accept. I have food allergies, so not being able to see if the order has shrimp or not till after I accept
is a little sad. Specially the one time I had a shrimp lovers feast, they ordered every shrimp product this place had.
Also a little note, we don't pick the place it orders, cause one time I had a delivery from a place that was 5 or 6 miles from the customer, when
they had the same restaurant a few blocks down from them. You'll get those a lot too they just down want to go right down the street, I had a
delivery for McDonalds and the person lived right behind them on the next street over.
Think that covers the first basics that lead up to the next point, if the customer cancels. If they cancel or you do you'll generally get half
the pay. So if the pay was 8 dollars you'd get 4. Also you can deny orders, mean there is a small penalty your acceptance rating goes down. And they
say that there is a small "wrist slap" by limiting your orders, example : You have a 80% acceptance and another dasher is in the same area with a
95% the order supposedly will go to them first. I honestly haven't noticed a difference and I've knocked it down to 70 once. Also I don't think
hotspots do anything either. I've sat in hot spots and I've driven around I seem to get them same amount regardless.
So I don't get why these people freaked out, the one lady knew how far it was and how much money it was. Plus 12 miles unless it was busy traffic
should of barely taken 20 minutes. As for the order cancelled you still get half and if they said the order wasn't delivered you get to defend
yourself. I had that happen. I had to fill out this incident report, and they said would contact me if they needed anything else. It ended up being a
misunderstanding so no penalization on me.
Also if you have any questions or comments or stories about your DoorDashing experiences driving or ordering feel free to share them.