posted on Nov, 12 2018 @ 07:46 AM
I've had successful transactions in the past before Alibaba was even around, with people I found online just posting the items they had for sale. I
sent lots of $ (thousands) western union and crossed my fingers and 10-12 days later, it showed up every time (probably 15-20 times).
Now that Alibaba is so big (one of the largest in China) I see so many people reporting scams and there are supposed to be "trade assurance"
programs and anti-fraud programs within Alibaba as well as with some of the payment providers like Paypal, Visa, Mastercard, etc. I looked into my
Mastercard "trade garuntee" and was amazed at how inclusive and thourough it was in what it covered and for how long. It covers things that break
after you buy them (from poor workmanship I would assume, but it doesn't even say there's a limitation on what is covered - it is EXTREMELY broad
covereage), it covers false representation of a product (money back), it extends the warranty by a year over any warranty offered, including extended
warranties (so 1 yr factory + 3 yr extended = 4 years, my MC makes it 5 years!). I never read this stuff until I had a problem with fraud by the
owner of a UPS store and found I was covered by my credit card.
The problem is that you can only use it so many times, like once per year or once per 6 months. This isn't a good deal if you buy 20-30 things a
month! BUT these companies love to issue cards, so what you can do is open multiple cards and move the purchases around for better coverage, and you
can have your credit limit's changed (up/down) for different purchases.
So i'm worried about getting what I order and it being the quality that is described. how do you contest the quality? If the company wants the item
returned that is often the deal breaker b/c shipping from US to China is often like 5-100x more than from china to the US (this is how China uses the
US as well - b/c of international agreements between countries to handle international mail - that is why they often won't ship FedEx, UPS, DHL,
etc). They can pay $.10 for a 2lb packaged (just an example) to be sent 2-3 day mail from Beijing to NYC, once it gets to the US, they don't get the
$$ but are bound to deliver on time - or as soon as possible - and the shipping in China is subsidized on top of this issue.
Sop anyone have any advice? The items I want are 20, 35, 50lbs each, so it will be freight and I've never dealt with international freight (and
having to worry about damage, lost, etc during shipping!) I can see why this can be a nightmare..