An Illinois woman is reportedly suing Starbucks for $5 million over the amount of ice it puts in customers’ drinks.
Stacy Pincus accuses the coffee chain of packing almost half of their cold beverages with ice as a means to skimp on serving actual coffee to
customers, according to the suit obtained by Courthouse News.
When it comes to ordering a 24-ounce “Venti” coffee, for example, Pincus claims a customer only receives 14 ounces of actual coffee, and ice takes
up the remaining 10. The miffed customer further notes that hot Starbucks beverages typically cost less than cold ones, even though they contain more
coffee because of the lack of ice.
Among the accusations hurled at the coffee conglomerate are fraud, negligent misrepresentation and unjust enrichment.
Pincus expresses her intent to represent everyone who ever purchased a cold drink from the coffee chain over the last 10 years.
I do not post often, so my apologies if the link does not work.
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$5 Million bucks...you suffered $5 Million dollars worth of damages? I have gotten a soda at a drive through more than once that was packed with ice.
Recently while passing through Raleigh NC Airport I ordered some take-out Bar-B-Que. The next day when I went to submit the receipt to my employer I
noticed a $3 'Special Olympics' line-item charge on the receipt. I was not asked to donate when I paid.
Shame on me for not paying attention at the point of sale. It just so happens the next week I went through that airport again. I went back to the same
restaurant and ordered some food. I watched the clerk ring it up and kept an eye on the customer-facing small POS screen and sure enough flashed
"Special Olympics" and quickly disappeared.
When the clerk gave me the total, I said "why did you add a $3 Special Olympics donation to my purchase without asking me if I wanted to
donate?"...He almost swallowed his face in embarrassment and said "I'll take that off there" and hit a few keys and removed the charge. The
restaurant must be graded on how many people they get to donate, so they just tack it onto to every customer without mention. Anyway, as I told the
clerk (loudly) that I had fell for this the week before, all the people in line behind me started passing the info down the line to the next
The point of my story is this: I didn't think of suing, but did consider calling the number on the receipt. Maybe I will call today.
This Illinois woman had several choices, non of which includes a non-deserved $5M payday:
1. Complain when you were served, have the drink remade.
2. Ask for a refund and walk.
3. Never return.
4. Tell all your facebook friends not to go to Starbucks.