posted on Nov, 7 2015 @ 02:42 PM
trust me they aint far off if they aint. let me explain
i wasn,t a customer but became a customer when i was told my account was being transfered from aol to talktalk because talktalk had took over aol,i
recieved an email from aol to say i didn,t have to do anything cause it would all be done automatically and nothing would change with my bill.direct
now i was with aol 10 years and after my contract ran out about 4 years ago i phoned them and cause i had been a loyal customer for 6 years prior they
gave me a great deal,free phone calls 24/7,line rental and unlimited broadband all for £21 a month. now with that kind of deal i never needed to
phone them back the past 4 years so have never been under contract cause i was well happy with it.
now i,ve been under talktalk for 2 months and first bill was exact same as i paid aol but surprise suprise when i go check my 2nd bill it has jumped
to £27.70 a month and i,m like wtf?
i phone and ask what the hell is going on and answer i get is that charges are always subject to change,i argue that i was aol customer for 10 years
and the reason i had the deal i had was for being a loyal customer and was told nothing would change when switch was made,i,ve been with you 2 months
and my bill jumps £6.70 a month? his answer to that is do you think we went to bed last night and woke up this morning and just decided to increase
all aol customers bills?
you ask me thats exactlly what they did,well even tho i was switched i have never agreed a contract with them so as soon as possible i will be
switching broadband for first time ever.
what makes it worse is i get switched to talktalk and within they 2 months they get hit with a cyber attack where all personal data could have been
compromised and then they hit me with a £6.70 price increase.
you couldn,t make it up. RANT OVER