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By its own CEO’s admission, Twitter “suck at dealing with abuse and trolls”. Now Dick Costolo has shed a little more light on how the company plans to change that.
Twitter is planning to shift “the cost of dealing with harassment” on to the people accused of that harassment, not on the people who endure it, said Costolo in an interview with the New York Times.
“Some people believe that Twitter hasn’t taken the issue seriously because harassment isn’t a form of physical harm – they’re just tweets. No, that’s not true at all. We’ve always taken it seriously,” he said.
“We’ve drawn a line on what constitutes harassment and abuse. I believe that we haven’t yet drawn that line to put the cost of dealing with harassment on those doing the harassing. It shouldn’t be the person who’s being harassed who has to do a lot of work.”
The firm has not yet given any details of how it plans to accomplish this. [Source]
Yes, we could use with a few less trolls on the interwebz.
originally posted by: ~Lucidity
Twitter is planning to shift “the cost of dealing with harassment” on to the people accused of that harassment, not on the people who endure it, said Costolo in an interview with the New York Times.
“I may have a right to say something, but I don’t have a right to stand in your living room and scream it into your ear five times in a row,” he said, while warning that some reports of harassment turn out to be “fairly rational political discourse”, which Twitter is keen to protect.
originally posted by: ~Lucidity
a reply to: Snarl
ATS deals with trolls as well as other issues pertaining to their T&Cs rather well, don't you think?
originally posted by: ~Lucidity
a reply to: Snarl
I don't find it all that hard to differentiate between abuse and disagreement. Do you?