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I have a 2nd laptop that for some reason the internet does not work. It says I am connected to it (router), signal is excellent, etc but when I try to use a browser it says there is no internet connection. Any ideas on where to start? Thanks!
reply to post by FirePiston
ok, first things first. do you have more then browser? does it occur with both browsers. If no, then could be a proxy setting in your browser. if I.E. tools, internet options, connections, lan settings, uncheck use a proxy.
next if more then one browser. you most likely have something staticed out in tcp/ip. google how to static out your operating systems tcp/ip. you just need it set to automatic, nothing staticed.
lastly make sure your on your network not someone elses, and if you filter mac addresses on your router, make sure your added there. hope that helps. the ipconfig release/renews can help but only it your set to dhcp above. that said, this step by step doesn't hurt.
start, run, cmd
netsh int ip reset
netsh firewall reset
wish you luck
If the above ideas fail, then try looking at [Internet Options] under the [Connection Tab] and then click on the [Lan Settings] Button. See if you have a proxy enabled, if it is, turn it off and try again. Other then that...
This above is the correct answer. More then likely the Laptop or desktop is infected, run Malware bytes to completely clean. Run malwarebytes 2-3 times and reboot each time. Then load up the browser ( chrome should be the only one you use, the rest are trash) and do as the instructions say above.
Also, make sure the DATE is correct on the laptop. Also, goto start, CMD, type ping www.yahoo.com. If you get all good replies then the problem you have was explained above. When you get infected, the virus tries to redirect your internet connection through a proxy server. You want to have your settings set to Automatic (DHCP)