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I work for a small, U.S. bank and there are many rules and regulations the banks follow that may not be obvious to the average customer. For example, at my bank we ask a customer who wants over $5,000 to call ahead.
Not sure what the laws are in other countries, obviously, I'm merely speaking for U.S. banking regulations, which involve a fair amount of spying on customers activities every day.
ive been with the hsbc for 20 plus years and since they was the midland. i get my wages paid and got my credits cards etc with them... think am just going to pay what i owe and take the rest of the cash out and keep it in my safe at home. who the hell do they think they are asking what you want your money for ???