posted on Jan, 20 2014 @ 05:09 PM
Do you see any other text on the screen besides the Acer logo? Can you get into the BIOS settings (usually the "delete" key or one of the "F-keys" as
soon as the PC is started).
If you can't get into the BIOS, then more than likely the CPU is gone. If you can get into the BIOS, then either one or more RAM memory sticks
is bad, or the hard drive is bad.
To find out which, do as the poster above suggested and load a free Linux Distro (Linux Mint) onto a bootable DVD and you should be able to easily
tell if your RAM or hard drive is bad.
When you load the Linux distro from a DVD, it will load into the RAM. If your RAM is bad, it probably won't load. If it does load, then you can try
mounting your hard drive to access files to see if the hard drive is bad or not. I'm sure there are some Linux programs to test memory if you do a
If you get the ACER BIOS logo and a flashing underscore, then it is not likely to be a CPU problem (the BIOS program that displays the logo requires a
functioning CPU). Similarly, if you have gotten through the BIOS memory check without error, then memory is probably not the problem.
My suspicion is that the hard drive electronics have been found by BIOS and look OK, but the boot code on the HDD could not be read or is invalid.
This could have been due to hardware failure or the result of poorly written malware. Or could be that the PC is trying to start up from an invalid
boot device (like a USB 'thumb drive' left plugged in that has a confusing ID), so ensure that any extra plugged in peripherals like USB devices,
mobile 'phones and SD cards are removed and only the bare computer is starting up.
I would recommend that you download a boot able CD-ROM, also called a "Live CD" (someone mentioned Linux Mint, which is a good option) to investigate
if the problem is hardware or corrupted software.
You will of course have to use another PC to download and burn the disk.
If you can boot and see your files on the HDD when starting from the CD, then the problem is most likely the result of malware and may be easily
repairable by a competent technician.
Due to the technicalities of doing an actual repair, it may be best to find someone who is good with computers who can help you. Please also note that
someone who works in a computer store may not necessarily be that person. If you are doing medical training, you may find that there are IT support
people at most medical institutions and colleges who may be able to help you out for free.
edit on 20/1/2014 by chr0naut because: (no reason