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It's no good keep saying "it was a difficult decision made by ..." .blah bah ... ".. and it was decided that ..." .. drone drone .. "and it's in your best interests .. ." - all of which is a long winded way of saying "yes we're robbing you but it's really for your own good", but not telling them why.
He couldn't think of a posh long-winded way to say "We're crap at what we do and refuse to pay for our own mistakes, so YOU'RE paying, because we're also greedy useless corrupt wankers".edit on 14-1-2014 by doobydoll because: (no reason given)