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itunes is horrible software. Is it an iphone that your using or something else? If it's a phone with intelligent design you should just be able to plug it into your PC via a USB cable. The computer should recognize the phone as an external hard drive. If this is the case you should be able to just copy and paste this back into your PC. If your using an iphone, sell it and get a more user friendly mobile device. I absolutely despise Apple and their bloatware know as itunes. Apple is way too proprietary for me, any company that can't even give you a micro SD memory card slot is a joke.