posted on Sep, 6 2013 @ 10:57 PM
At the time I heard the tape, I was really struck by the lack of empathy shown to her, but more so that she was then left alone to deal with things
on her own especially as Castro could return at any moment and cause mayhem.
A good 911 operator usually helps to calm things down. This operator didn't, imo.
While a letter of reprimand was chosen as punishment, how about some retraining for this individual? Or do you think he should have been fired, as
one commenter felt he should have been?
You can hear the tape at the link provided and there is also a link for mobile users.
(visit the link for the full news article)
edit on 6-9-2013 by aboutface because: (no reason given)