posted on Jul, 26 2013 @ 06:53 PM
Okay, this has to be a bit embarrassing. Especially when local workers and politicians alike are apparently crying foul over this not being the way it
had been presented or advertised. The irony though, is impossible to miss.
In order to ensure Americans understand how to access the benefits available to them when many provisions of the Affordable Care Act go online
October 1, the Obama administration announced last month that it is setting up a call center that will be accessible to Americans 24 hours a day.
Sounds good so far. People will need a call center with the confusion and issues that are sure to come with and in this whole transition period.
You'd think the employees who will be touting Obamacare would have a little of it themselves, right? Err.. Well, no. Actually...
According to the Contra Costa Times, however, “about half the jobs are part-time, with no health benefits — a stinging disappointment to
workers and local politicians who believed the positions would be full-time.” The county supervisor, Karen Mitchoff, called the hiring process “a
comedy of errors” and said she “never dreamed [the jobs] would be
Now that's a piece of bad P.R....but it doesn't stop there. I tracked down the original article that some of the above was originally drawn from and
found this, to my surprise.
One recent hire, who last week learned the job would be part-time, said the new "intermittent" employees feel like they've been used as a
political tool, and many now regret applying for the positions.
"What's really ironic is working for a call center and trying to help people get health care, but we can't afford it ourselves," said the worker,
who asked for anonymity out of fear of losing the job. The county says it had been telling the public and supervisors all along that some positions
would be full-time and some part-time. However, portions of staff reports list all 204 jobs as full-time, and a job posting said the same.
It's not good when your brand new employees are saying they wish they hadn't even applied. Especially in a climate where 200 some jobs got 7,000
applications, as the stories indcate. However, the actual numbers these people were handed are downright scary. THIS is the face of Obamacare.
Those who became part-time were told they would have to pay full freight on their health plans, ranging from $600 to $1,200 a month for a single
worker and between $1,400 to $2,900 a month for an employee with a family. That is a steep bill for employees with part-time jobs paying from $15.33
to $18.63 an hour.
Another applicant said he ditched another job offer after getting a congratulatory hiring letter from call center operators in June, only to be given
the runaround in the months
Now to be entirely fair, this call center is a California operation and more to the point, locally handled for the contracts and such in Contra Costa
County. However, that doesn't change it being Obamacare, as the ACA is designed to be run state-local with required guidelines and directions to
follow from Washington but not so clear as to make it a direct ownership down to this level.
Whatever those details for line of control, the fact remains, this call center to tout Obamacare will be staffed by people going broke to supply their
own health care.
Now I wonder, ATS..... What kind of friendly folks will you find, calling this center and how helpful and happy to serve you will they likely be?
Oh... This is not a good start to things in California, at the very least.