reply to post by Iamschist
The first thing I would like to see you do is, get rid of anything from IOBit. It's what I call crapware. I can't count the machines I've had to fix
because of their software. Use Microsoft Security Essentials. A very minimal AV that does what its supposed to do. You can get it
Be sure to select the right version for your OS. For now, let
it run the quick scan once its installed.
Secondly, go to control panel, and then Windows Firewall. Make sure it is turned on. Then click on "restore defaults".
Next, hold down the windows key, and then tap R. Release windows key. Now type in "sfc /scannow". Note there is a space between sfc and /. This will
take several minutes. Make sure it runs to 100%. If it doesn't, you may have a rootkit. Rootkit=Very bad.
Now, go here
, and download Ccleaner. As you install, be sure to uncheck the google chrome/toolbar
boxes. Install with default settings. On first open, select no on scanning for cookies. Go to options, advanced. Uncheck "only delete files older than
24 hours." Now click on cleaner, then applications, and uncheck "ms antimalware" and ms security client. Be sure to check the box that says, "sun
java". Run Ccleaner.
Now download Malwarebytes from here
. Uncheck the junkware boxes. Once it updates,
run the quick scan for now. Remove whatever it finds.
These are all important steps. Don't skip them. Next, run these two Microsoft fix-its:
Each will require a reboot.
If you are using a static ip assigned by your isp, please write these numbers down before running KB50199. Most likely, you are not, but be sure,
kb50199 will erase them.
What these steps do is, look for java exploits, and known trojans, used to gain access to a machine. Resetting the firewall closes ports that may have
been opened by malware. SFC makes sure system files are intact and original. The fixits reset the tcp/ip stack to default, and resets the host file to
This is only a minimal cleanup and secure. If the problem persists. Please go to a local tech with a good rep. It will be worth it.
edit on 7/7/2013 by Klassified because: (no reason given)