I have run a successful business for over 20 years. One of the most important things I have found that I believe is one of the keys to success. Is to
listen!!!! To clients, workers, management, and opinion. I have found that people who think they are smart, are often narrow minded and set in "their
way". Even when they are young.
People on the bottom of the rung often experience things from a completely different angle, and have a real feel of what "the People" are really
thinking. It's the "I know more than you opinion of management" that often causes problems in the the field. I have a suggestion box outside my
office, and I actually read them and reward employees that help the company.
I also listen to complaints or grievances with a open mind. I look into them and question all parties. because I have found to take sides is to breed
The corporate attitude is something that gets my goat. I cannot stand how good ideas can be stifled my middle management. Under no circumstance will I
take sides on any issue.
Higher education is a great thing and is needed at many levels, I am one of the others, self taught
. That may be the reason that I am able to
listen instead of minimize input of others.
I guess my rant is why are people to stupid , and succeed EVERYONES opinion is valuable. Shut up , and listen. Even if your ego has the best of you ,
you don't know everything !!!!!!
Sorry folks not intended for anyone just venting from Friday.
I hate to let people go!!!
P.S I just read my thread, and hear the question coming. We have had a problem with bad measurements from the field lately. It has effected our turn
around on jobs, by having to reorder. A newer employee suggested that a employee I have had for many years be given the task of confirming each days
orders, before going to his job GREAT IDEA, A new hire ( family friend blew him off, Then presented the idea to me. The next day (Friday) I check my
suggestion box. Low and behold I found the suggestion in the box.
The investigation was easy, I asked the installer if he told anyone his idea. He said yes ( I will use a AKA) Steve.
Steve told me it was his idea. End result, he lied to me, and stoled someone idea.
That don't fly around here!